Where does OTIS SKINCARE ship to?

We ship worldwide, with the exception of a few select countries. And if your order is over $50 we offer FREE SHIPPING.

When will my order ship?

Once you’ve placed your order we will process it within one business day. Then one of our trusted carriers takes it from there.

One of our customer service team will send you a Shipment Notification email with a tracking number and a link, so you can see exactly where your package is and when it will be delivered.
If you have any questions at all you can email us at and we will be very happy to help.

How long will it take to reach me?

Europe and the USA

Delivery within 2-5 working days

Rest of the World

Delivery within 4-7 working days

Where are my products shipped from?

All of our products are shipped from France. Our logistics centre is right by Paris Charles De Gaulle Airport so we can have your products on their way to anywhere in the world in no time!

You can find more detailed information about delivery of your products on our Shipping & Delivery page.